Right to cancel


Wenn Sie Unternehmer im Sinne von § 14 BGB sind, besteht kein Widerrufsrecht.

Verbrauchern im Sinne von § 13 BGB, dh natürlichen Personen, die ein Rechtsgeschäft zu Zwecken abschließen, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können, steht ein gesetzliches Widerrufsrecht Nach den folgenden Bedingungen zu:

Right of Withdrawal 


Consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation. 


Right to cancel




You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us

Grüezi bag GmbH
Managing Director: Markus Wiesböck
Schmidgasse 31
D-83075 Bad Feilnbach
Telephone: +49 80 64 / 906 29 220
Fax: +49 80 64 / 906 29 24 
Email: info[at]gz-bag.de

by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning. Exchange

Refund Request Form Template