Return / Complaint
Dear customers,
If you purchased one of our products from one of our specialist retailers, please contact your specialist retailer directly.
If you would like to return a product purchased through our online shop, please send us an email to:
info@gz-bag.de
Subject: Return or Complaints (in case of a defect) + Order number
Content:
- Order number
- Name + Address
- E-mail address
- Reason for return
- Which product
You will then receive a return label from us for free return.
Please note:
The undamaged and unused goods must be returned to us in their original packaging.
All labels and signs must not be removed from the items.