Terms & Conditions


A. General Terms and Conditions for Distance Selling Contracts with Consumers and Entrepreneurs

 

1. General provisions

1. Grüezi bag GmbH, hereinafter referred to as the user, offers customers (consumers and businesses) outdoor items and accessories via this webshop.

The contract is concluded with:

Grüezi bag GmbH
Managing Director: Markus Wiesböck
Schmidgasse 31
D-83075 Bad Feilnbach 
Telephone: +49 80 64 / 906 29 22 
Fax: +49 80 64 / 906 29 24 
Email: info[at]gz-bag.de

2. The following provisions apply to all contracts concluded between the User and the Customer via the goods shop system of this User's web shop. The version applicable at the time of contract conclusion shall prevail. Conflicting purchasing conditions of commercial customers require the express written consent of the User to be valid.

 

2. Details on the conclusion of the contract / technical steps for the conclusion of the contract

All offers made by the user are subject to change. The presentation of the products in this webshop does not constitute a legally binding offer, but rather a non-binding online catalog from the user with an invitation to submit offers ("invitatio ad offerendum").

Select the products you wish to order by setting the desired order quantity and clicking the "Add to Cart" button. This will add your selection to your shopping cart.

By clicking the shopping cart button at the top of the screen, you'll see the current contents of your virtual shopping cart. You can make any necessary changes to the selected order quantity within this overview. Clicking the "Checkout" button will take you to the next step of the order process.

You'll then be asked to log in with PayPal if you want to use this payment method, or to enter your desired delivery address. Click the "Continue to shipping method" button to proceed.

In the next step, you can choose from the available shipping methods. Click the "Continue to payment method" button to proceed.

In the next step of the order process, you can select from the payment methods offered by the user. You can also choose whether the billing address should be the same as the delivery address or whether a different billing address should be entered. Optionally, you have the option to consent to future newsletter mailings from the user.

Click the “Buy” button to complete the order process.

A contract between the user and the customer is concluded as follows:

a) If the customer selects the payment method "PayPal Express" during the previous ordering process, they simultaneously issue a payment order to PayPal by clicking the "Buy" button at the end of the ordering process. In this case, the seller hereby declares acceptance of the customer's offer at the time the customer initiates the payment process as described above, and a contract is concluded.

b) If the customer selects the "Sofort" payment method during the previous ordering process, they simultaneously issue a payment order to "Sofort" by clicking the "Buy" button at the end of the ordering process. In this case, the seller hereby declares acceptance of the customer's offer at the time the customer initiates the payment process as described above, and a contract is concluded.

c) If a different payment method is selected, the customer submits a legally binding offer to the user by clicking the "Buy" button. Confirmation of receipt of the order will follow immediately after the user submits the order via an automatic email. This email will once again contain all important contractual details and the applicable General Terms and Conditions. This does not constitute a contract between the user and the customer. A contract for the item(s) selected by the customer is only concluded upon a declaration of acceptance in the form of a shipping confirmation from the user, or at the latest upon delivery of the goods by the user. The customer is no longer bound to their order if they have not received a declaration of acceptance in the form of a shipping confirmation or delivery of the goods from the user within 5 calendar days of placing the order. If the last day of this period falls on a Saturday, a Sunday, or a public holiday recognized by the state at the user's place of business, the next calendar day shall be decisive for compliance with the deadline.

 

3. Withdrawal

Details on the right of withdrawal can be found under the “Right of withdrawal” button.

 

4. Prices, delivery and shipping costs

1. The prices listed in the offers are, without exception, total prices, i.e., they include VAT and other price components. For deliveries to countries other than the Federal Republic of Germany, additional taxes, customs duties, and/or costs may apply that are not included in the prices and are not payable to the user. These are to be borne by the customer.

2. Unless otherwise agreed in individual cases, prices exclude packaging, freight, postage, and – if the customer is a business – insurance. If the items are shipped to the customer at their request, additional delivery and shipping costs will apply. Details regarding shipping costs and delivery can be found during the ordering process and in advance under the "Shipping Costs" button.

3. The customer confirms that they have provided the correct and complete delivery address. Should additional shipping costs arise due to incorrect address information—for example, additional shipping costs—the customer is responsible for these costs if they were at fault for not providing the correct address.

 

5. Payment methods and conditions

1. The payment methods listed in connection with the specific offer apply, and the customer can choose from them. Details on the payment methods offered can be found under the "Payment Methods" button.

2. The invoice amount is payable immediately without deduction.

3. By selecting the offered payment method via "PayPal," the customer expressly consents to the transmission of data to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, as well as to the conduct of credit checks by PayPal with credit agencies to be determined by PayPal. Detailed information on this and the credit agencies used can be found in PayPal's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.

4. If you select "Sofort" (hereinafter "Sofort") as your payment method, your contact details will be transmitted to the service provider Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, as part of the order processing. The personal data transmitted includes, in particular, your first name, last name, address, telephone number, IP address, email address, or other data required for order processing, as well as data related to the order, such as the item name, item number, number of ordered items, invoice amount, etc. Sofortüberweisung may also share personal data with service providers, subcontractors, or other affiliated companies if this is necessary to fulfill contractual obligations or if the personal data is to be processed on behalf of the service provider. Under certain circumstances, the personal data transmitted to the service provider will be transmitted by the service provider to credit agencies. This transmission serves to verify your identity and creditworthiness in relation to the order you have placed. The "Sofort" privacy policy will also be displayed during the payment process. If you have any questions about the use of your personal data, please contact the service provider. You can find the contact details in the imprint at https://www.klarna.com/sofort/impressum/.

 

6. Retention of Title

The goods remain the property of the user until full payment has been made.

 

7. Shipping Conditions

1. The items will be delivered by post to the countries specified by the User or, if specified in the offer, by collection by the Customer from the User. The estimated delivery time is determined from the information provided by the User in the item description.

2. Partial deliveries are only permitted if they are reasonable for the customer or if the customer has expressly agreed to them. Partial deliveries of a single purchased item are unreasonable. Partial deliveries do not affect the customer's rights due to defaults in performance.

3. For businesses, the risk of accidental loss and accidental deterioration of the sold item passes to the business owner upon handover to the business owner or an authorized recipient; in the case of mail-order sales, the risk passes to the business owner upon delivery of the goods to a suitable carrier. For consumers, the risk of accidental loss and accidental deterioration of the sold item always passes to the consumer upon handover of the goods to the consumer. In the event of default of acceptance by the customer, this is deemed to be the same as the handover.

4. In the event of non-compliance with delivery deadlines due to temporary impediments to performance caused by force majeure (e.g. war, civil unrest, natural disasters) or similar events (e.g. strikes or lockouts), the deadlines shall be extended by a period corresponding to the impediment to performance.

 

8. Statutory Liability for Defects

The articles we offer are subject to statutory liability for defects.

 

9. Liability

1. The user is liable for damages resulting from injury to life, body, or health resulting from a negligent breach of duty by the user or an intentional or negligent breach of duty by one of its legal representatives or vicarious agents. Furthermore, the user is liable for other damages resulting from an intentional or grossly negligent breach of duty by the user or an intentional or grossly negligent breach of duty by one of its legal representatives or vicarious agents. Furthermore, the user is liable without limitation for damages covered by liability under mandatory statutory provisions, such as the Product Liability Act, in the case of quality guarantees, or in cases of fraudulent intent.

2. Apart from liability for intent and gross negligence, the user is liable for the breach of contractual obligations whose compliance is of particular importance for achieving the purpose of the contract (cardinal obligations). In this case, however, liability is limited to the foreseeable damage typical for the contract. Furthermore, liability is also excluded for indirect or consequential damages, unless these are foreseeable.

3. The user shall not be liable to businesses for the slightly negligent breach of other contractual obligations that are not cardinal obligations. Liability to consumers in these cases is limited to the foreseeable damage typical for the contract, with no liability for unforeseeable indirect or consequential damage.

 

10. Severance clause

Should individual parts of the above General Terms and Conditions be invalid or void, the remaining terms and conditions shall remain valid unless adhering to the contract would represent an unreasonable hardship for the customer.

 

11. Final Provisions

1. The law of the Federal Republic of Germany applies. For consumers who do not enter into the contract for professional or commercial purposes, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory consumer protection provisions of the law of the country in which the consumer has his or her habitual residence. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) do not apply. The contract language is German.

2. If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from this contract shall be the User's registered office. The same applies if the customer does not have a general place of jurisdiction in Germany or if their place of residence or habitual abode is unknown at the time the action is filed. The right to also bring the case before a court at another legal place of jurisdiction remains unaffected.

 

B. Customer information for consumers

1. The contract is concluded with:

Grüezi bag GmbH
Managing Director: Markus Wiesböck
Schmidgasse 31
D-83075 Bad Feilnbach
Telephone: +49 80 64 / 906 29 220
Fax +49 080 64 / 906 29 24
Email: info@gz-bag.de

2. The user is not subject to any special codes of conduct. The essential characteristics of the goods or services, as well as any limitation on the validity of the information provided, can be found in the respective offer of the seller. In case of doubt, the textual description takes precedence over the visual representation.

3. Details of the contract, in particular the existence or non-existence of a right of withdrawal as well as its conditions and exercise – name and address of the recipient of the withdrawal as well as the legal consequences of the withdrawal – and warranty conditions can be found in the information provided by the user in Section 3 and Section 8 of these General Terms and Conditions.

4. Input errors can be corrected before completing the order process by checking the respective declaration within the respective input fields using the technical means provided by the web shop system. The customer can then review their entries again on the subsequent confirmation page, where they must enter their personal data, and check for errors. By clicking the "Back" button on their browser, the buyer can return to the previous page and correct any input errors.

5. The contract is concluded by offer and acceptance. The individual technical steps required for the conclusion of the contract are described in detail in Section 2 of these General Terms and Conditions.

6. Information on the existence of statutory liability for defects for the goods offered can be found in Section 8 of these General Terms and Conditions.

7. The contract text is not saved by the user. The contract text can be saved or printed by the customer before placing an order using the appropriate browser function. The specific order details and these General Terms and Conditions (GTC) will be sent to the customer via email and can be archived or printed by the customer accordingly.

8. The contract language is German.

9. Customer information on online dispute resolution: The EU Commission provides the so-called "ODR platform," an internet platform for online dispute resolution. The ODR platform can be accessed via the following link: https://ec.europa.eu/consumers/odr/. Details on online dispute resolution can be found there.

Our email address is: E-Mail : info@gz-bag.de

 

C. Data protection information

Details on data protection can be found under the “Data Protection” button.

Bad Feilnbach, September 9, 2023

 

Eur-lex.europa.eu eur-lex.europa.eu 

 

 

Right to cancel


Wenn Sie Unternehmer im Sinne von § 14 BGB sind, besteht kein Widerrufsrecht.

Verbrauchern im Sinne von § 13 BGB, dh natürlichen Personen, die ein Rechtsgeschäft zu Zwecken abschließen, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können, steht ein gesetzliches Widerrufsrecht Nach den folgenden Bedingungen zu:

 

Right of Withdrawal 


Consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation. 


 

Right to cancel




You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us

Grüezi bag GmbH
Managing Director: Markus Wiesböck
Schmidgasse 31
D-83075 Bad Feilnbach
Phone: + 49 8064 / 906 29 220
Fax: +49 8064 / 906 29 24 
Email: info@gz-bag.de

by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of withdrawal

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

Refund Request Form Template